1. Description and scope of data processing

 ---newline---On our website you can contact us via various options: e.g. book a demo, request a quote, request product information, request guides, contact request form, support tickets and our chat function. If you make use of these options, the data entered in the input mask will be transmitted to us and saved. In addition to the specific input macro data, the IP address and the date and time of the request are collected and stored. Alternatively, a contact via email address is possible. In this case, your personal data transmitted by email will be stored. In this context, there will be no disclosure of the data to third parties, unless this is necessary for the processing of the query (for example, demo booking tool). In any case, the data will be used exclusively for processing the conversation, unless agreed upon otherwise. 

 ---newline---2. Legal basis for processing 

 ---newline---Legal basis for the processing of the data is in general the consent of the user, GDPR art. 6(1)(a). 

 ---newline---3. Purpose of the data processing 

 ---newline---The processing of personal data from the input mask is solely for the processing of your request. 

 ---newline---4. Duration of storage 

 ---newline---If you have booked a demo, requested product information or an offer, we reserve the right to store the data for two years to measure the profitability of our sales and marketing. Otherwise, we will delete the data as soon as it is no longer necessary to achieve the purpose of its collection. For the personal data entered in the contact form and those sent by email, this is the case when the respective conversation with you has ended. The conversation is ended when it can be inferred from the circumstances that the relevant facts have been finally clarified. 

 ---newline---5. Revoking consent and removal possibility 

 ---newline---You have the possibility at any time to revoke your consent to the processing of the personal data. If you contact us by email, you may object to the storage of your personal data at any time. In such a case, the conversation can not continue. All personal data stored in the course of contacting will be deleted in this case.

IV. CONTACT REQUESTS FOR PRODUCT INFORMATION, A DEMO OR OTHER CONCERNS

1. Scope of processing

 ---newline--- In principle, we process personal data only insofar as this is necessary to provide a functioning website and our content and services. The processing of personal data takes place regularly only with consent. An exception applies to cases in which prior consent can not be obtained for reasons of fact and the processing of the data is permitted by law.

 ---newline--- 2. Legal basis

 ---newline--- The processing of your data is either based on your consent or in case the processing is necessary for the performance of a contract to which you are a party, or in order to take steps at your request prior to entering into a contract, or based on legitimate interest, cf. GDPR art. 6(1)(a)-(b), (f).

 ---newline--- If the processing is based on your consent, you may at any time withdraw your consent by contacting us using the contact information in clause 1.

 ---newline--- 3. Storage and deletion of your data

 ---newline--- In principle, we only store personal data for as long as is necessary to fulfill contractual or legal obligations for which we collected the data. After that, we delete the data immediately, unless we still need the data until the expiry of the statutory limitation period for evidence purposes for claims under civil law or due to statutory retention obligations.

 ---newline--- We delete or block the personal data of the data subject as soon as the purpose of the storage is fulfilled. It may also be stored if provided for by the European or national legislator in EU regulations, laws or regulations to which our company is subject (see details in sections 3.1-3.3). Blocking or deletion of the data also takes place when a storage period prescribed by the standards mentioned expires, unless there is a need for further storage of the data for conclusion of a contract or fulfillment of the contract.

 ---newline--- 3.1. Data Retention Policy

 ---newline--- Due to tax regulations, Account Data will be retained for up to five full fiscal years from your cancellation of your Cookiebot CMP account.

 ---newline--- Configuration Data and System Generated Data will be erased immediately when you cancel the Cookiebot CMP account.

 ---newline--- End User Data will be erased on an ongoing basis after 12 months from registration, and immediately when you cancel the Cookiebot CMP account.

 ---newline--- 3.2 Data Retention for Compliance with Legal Requirements

 ---newline--- You may not require Usercentrics to change any of the default retention periods, except for the reasons for erasure pursuant to clause 3.3, but you may suggest changes for compliance with specific sector laws and regulations.

 ---newline--- 3.3 Data Restitution and/or Deletion

 ---newline--- No data except Account Data will be retained after the termination of the Agreement. You may request a data copy before termination. You must not cancel the Cookiebot CMP account until the data copy has been delivered, as Usercentrics will not otherwise be able to deliver the data copy.

GENERAL INFORMATION ABOUT THE COLLECTION AND PROCESSING OF YOUR DATA!

When signing up for the Newsletter, data entered into the input mask will also be stored, in order to provide the Newsletter. The legal basis for this processing is GDPR art. 6(1)(a). Your email address, time of subscription and the IP address used for subscribing will be retained as long as you subscribe to our Newsletter. This service is provided by means of a double-opt-in. Thus, you will receive an email containing a link by which you can confirm that you are the owner of the email address and wish to be notified via our email service. You can unsubscribe from this service by opting out via the link provided in each Newsletter any time.

 ---newline---   You will be informed by Usercentrics about relevant changes concerning the Service, such as the implementation of additional functions, by email, if you subscribe to Usercentrics’ newsletter.

 ---newline---  Optionally, your first name, last name, company name and the country you are located in will be processed to provide you with personalized newsletters.

V. NEWSLETTER

1. Scope of data processing

 ---newline--- Usercentrics processes personal data only if this is necessary to provide a functioning website and our content and services. The processing of personal data takes place regularly only with consent. An exception applies to cases in which prior consent can not be obtained for reasons of fact and the processing of the data is permitted by law.

 ---newline--- Any of the information we collect from you may be used for one or more of the following purposes:

 ---newline--- 1.1. To personalize your experience (the information will help Usercentrics better respond to your individual needs);

 ---newline--- 1.2. To improve our website (Usercentrics continually strives to improve our website offerings based on the information and feedback we receive from you);

 ---newline--- 1.3. To establish a primary channel of communication with you;

 ---newline--- 1.4. To enable you to scan your website for trackers;

 ---newline--- 1.5. To enable you to talk to an expert.

 ---newline--- 2. Data processed

 ---newline--- 2.1 Each time our website is accessed, our system automatically collects data and information from the computer system of the calling computer. E.g. this is  information like

 ---newline--- – Information about the type and version of your internet browser,

 ---newline--- – The operating system of your computer or smartphone,

 ---newline--- – Your internet service provider,

 ---newline--- – Your IP address,

 ---newline--- – Date and time of your access,

 ---newline--- – Geographic location,

 ---newline--- – Websites from which you came to us,

 ---newline--- – Websites that you visit from our site;

 ---newline--- We collect such technical information in so-called “log files”, so that you can display our website correctly and we can identify the causes of any technical problems, for the technical optimization of our websites and for the purpose of the security of our computer systems and networks. For these purposes, the legal basis is legitimate interest in the processing of data according to GDPR art. 6(1)(f).

 ---newline--- The data will be deleted as soon as it is no longer necessary for the purpose of its collection. Typically, this technical information will be erased or rendered unrecognizable at the latest after seven days.

 ---newline--- The collection of data for the provision of the website and the storage of the data in log files is essential for the operation of the website. 

 ---newline--- 2.2 Each time you use our Service to scan your website, your email address will be processed and definitions of the cookies found when the Service has scanned your website(s), including reports on the result of each scan.

Privacy Policy

GENERAL INFORMATION ABOUT THE COLLECTION AND PROCESSING OF YOUR DATA!

PROVISION OF THE WEBSITE AND CREATION OF LOG FILES

IV. CONTACT REQUESTS FOR PRODUCT INFORMATION, A DEMO OR OTHER CONCERNS

V. NEWSLETTER